Purchases and licenses
Help with Salla orders and licenses you have not received.
Taibah Valley Educational Products and Services Support Platform
Support throughout your learning journey
Technical support and after-sales service for McGraw Hill educational products and services, managed by Taibah Valley.
Submit your request, add the details, and follow its resolution with the responsible team.
Create an account
McGraw HillProduct and service support
How can we help?
Access and activation
Help signing in to your product and activating access.
Content and courses
Help accessing books and educational content.
From request to resolution
- 1
Sign in
Use your account or create a new one.
- 2
Describe the issue
Include your Salla order number and issue details.
- 3
Follow the replies
Contact the responsible team inside your request.
Supported universities and colleges
Institutions currently covered by this support service.
College of Business Administration
Madinah
College of Business Administration
Yanbu
Before you start
Quick answers to help you find the right support.
How do I request support?
Sign in, enter the Salla order number and payment method, then choose an issue type and add the details.
What do I need to submit a request?
A Salla order number and payment method are required for every support request. Book, course and screenshots are optional. Refund requests ask whether you submitted a claim and its number if yes. Do not attach payment-card details.
How do I recover access to my account?
Use password recovery.Recover your password